Director of Integration
Location
AUSTIN
Type
Full Time
Integration is McGarrah Jessee’s term for account service and it is the hub of the agency. Integration is the connective tissue between the client and agency and between agency groups; we maintain accountability for all projects – soup to nuts. Competently, creatively and gracefully, we manage accounts and ensure everyone is operating at their full potential. We keep the process moving forward and in the right direction.
The director of integration will lead this group of approximately 15 staffers, including the resource management role. The structure of the group is such that we have three group account directors (with 15 – 20 years of experience) managing individual strategic business units consisting of two to three accounts each. Each of those groups is staffed with a mix of account directors, supervisors and executives. Separately, we have two resource managers programming inbound demand to the most capable creative handlers. We also have a marketing director fielding new business within the Integration group.
The group account directors maintain a strong grip on the client relationships and work product for their accounts. We do not intend this new hire to add a layer to client interaction or creative development and internal creative approvals. Rather, this is more of a training and operations function: a facilitator of improved inter-group communication and collaboration and a czar of best practices.
Responsibilities:
- Lead the Integration group toward operational excellence in service of the role
- Teach, model and enhance the ideal creative development process
- Continue to define agency roles and responsibilities as agency evolves
- Train and onboard new integration employees
- Expand and update the agency owner’s manual
- Assist with new business pursuits as available (note: pitches are rare)
- Monitor agency-wide real-time reporting and accountability for time
- Drive consistent and timely performance development plans for the group
- Inspire growth via a content-filled, weekly group meeting curriculum
- Receive and distribute feedback on improved collaboration between all groups
- Enforce agency tenets, e.g., respectful and direct communication
- Serve on the agency leadership team (what we call “Bus Drivers”)
- Assist with sourcing and quality control of new recruits
- Support the best integration team this industry has seen
Requirements:
- 12 years leading large account groups at a nationally recognized agency
- Excellent verbal, written, presentation and interpersonal communication skills
- Former experience authoring process and implementing agency-wide change
- Demonstrated ability to work with and support cross-functional project teams
- Hands-on knowledge of digital media, web and UX processes
- Love for learning and teaching; a self-starter with entrepreneurial drive
- Curiosity for the industry, technology and the art of achieving great work
- Great leadership traits: maturity, patience, optimism, vision, enthusiasm
Please do not call. All submissions will be reviewed. Thank you.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
McGarrah Jessee
McGarrah Jessee is an independent brand development agency in Austin, Texas. We partner deeply with uniquely great clients to solve big problems, push creative boundaries and shape all parts of the brand. The result: unusual levels of brand fandom, award-winning work and an employee and client tenure rate that runs counter to the industry.
McGarrah Jessee believes in the power of a workplace that embraces diversity, equity and inclusion. And we believe our culture is more inviting and creative and our work more productive and truthful when we are welcoming to all.
McGarrah Jessee is an Equal Employment Opportunity employer and does not discriminate based on race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, or genetic information. Eligible McGarrah Jessee employees can take up to 12 weeks of unpaid, job-protected leave in a 12-month period per the Family Medical Leave Act (FMLA). McGarrah Jessee complies with the Employee Polygraph Protection Act. If you need assistance or accommodation during the application process, please email accommodations@mc-j.com or call (512) 225-2258. If you’d like, please note the pronouns you use (she/her/hers, he/him/his, they/them/theirs, etc.) in your application.